Our management system, Templa, allows for access to a client portal which will be made available for all clients to access whenever required for all relevant contract information for cleaning and FM services. Transparency and openness are a valued part of a successful client-contractor relationship and our client portal will permit access key data of the contract.
This will include, but not be limited to, such information as details of periodic work, site specifications and tasks, names and training records of operatives including qualification certificates, quality audit and monthly report schedules and results, accounts, risk assessments and method statements, company policies and service request tracking.
It is accessed through a password controlled client log-in screen and multiple log-ins can be allocated with permission stages if required, so you can pre-define what information you wish each user to access.
A key feature of this portal is the client ‘Site Binder’ which will include mandatory health and safety policies and other legal requirements. We will provide all contract information centrally and in real-time so clients will have constant access to the latest version of all relevant information.