At Grade One we are very proud of our high client retention rate, which we believe demonstrates the confidence our customers have in our ability to deliver an outstanding level of service.
We have built up some very strong relationships over many years, and below is just a sample of the some of the feedback we’ve had from satisfied clients.
“High standards, good management and transparent partnership working, has resulted in Grade One becoming our best performing building cleaning contractor.” – Manager, Kent County Council.
“The Grade One team are always more than willing to help out wherever necessary. The operatives are friendly and efficient, and the management team are easy to work with. I couldn’t recommend them enough!” – Building Manager, Broadgate Estates
“Grade One have been our cleaning contractors since 2004 and secured a further 3 years last year through the normal bidding process.
During that time they have survived a huge building programme when there have been days they must have despaired at the mess. The company have always been approachable and easy to work with, supportive when needed but firm with staff who do not adhere to their high standards. I would never have any problems inviting guests to the school to inspect the cleaning.
I am more than willing to speak at any time on their behalf and ask you contact me if you would like any further information. Having managed the Company regarding the day to day cleaning of the school, I have no hesitation in offering my support” – Manager, Dane Court Grammar School